Not all locksmiths are created equal, and unfortunately there are a small number who will take advantage of customer emergencies by charging a high fee for the minimum amount of work. There are also a few dodgy operators who may appear cheap but aren’t really qualified to be doing the job in the first place! So, the question then is: How do you find an affordable locksmith who is also reliable? Here are seven things to look for…
Well-Established Business
When you’re after a reliable locksmith, look for a company that has been around for years and isn’t going anywhere. They will stand by their work, whereas a fly-by-night operator probably won’t. More importantly, the fact a locksmithing firm is long-established means its staff will have a wealth of combined experience in dealing with all manner of situations. They’ll immediately know the most efficient solution to various sorts of problems – which is bound to save you money.
Positive Reviews
Reputable locksmiths will usually have multiple positive customer reviews on their websites and/or on Google. They’ll enjoy a good reputation “around town”, and are more likely to be recommended by family/friends who hear you’re seeking a locksmith.
Excellent Communication
Related to our first point, reliable locksmiths aren’t just out for quick one-off payments – they want to create satisfied customers who’ll return to them in the future. For that reason, you will generally find reputable locksmiths are happy to answer any security-related questions and may also give free quotes. Be wary of those who don’t want to discuss any specific details, merely pushing you to agree to a minimum charge.
Member of Relevant Industry Organisations
Another sign you’re dealing with a reliable locksmith is when they display membership to key bodies such as the MLAA (Master Locksmiths Association of Australia) and ASIAL (Australian Security Industry Association Limited). This is obviously a company that wants to take an active part in making their industry transparent and fair across the board through participation in such organisations.
Licence No. Prominently Displayed
As with the previous point, a reputable locksmith should proudly display their licence number on their website, etc.
Offer Multiple Security Services
If a firm does more than just handle emergency callouts (e.g. installing security and surveillance systems), chances are its staff will have a higher overall level of technical knowledge and expertise. And, as previously suggested, a locksmith who can quickly solve your dilemma is likely to be an affordable locksmith.
Do Proper Invoicing, etc.
Affordable locksmiths aren’t ashamed of what they charge because they know their rates are very competitive. They’ll have no problem providing you with a clearly itemised bill that can be kept on file or even compared with their competitors’ prices for similar services. A vaguely scrawled invoice that’s basically just one number at the end should set off warning bells you might have been overcharged.
After an Affordable, Reliable Locksmith?
Peninsula Locksmiths & Security’s expert technicians are available 24 hours a day to provide whatever assistance you require. A respected name across Redcliffe and the greater Moreton Bay region, we combine cutting-edge technology with first-class service. We’re happy to answer any questions you may have and also offer obligation-free quotes. You can phone us on (07) 4519 3130, email us at [email protected] or submit an enquiry via the form on this website.
